Frequently Asked Questione
Here's are FAQs area
Of course. Our transactions are secured by a secure server that adopts the SSL (Secure Socket Layer) protection system so, the information you transmit remains confidential and invisible to third parties.
Any external damage or mismatch in the number of packages or indications must be immediately reported to the courier, who will report the error on the accompanying document. Any damage or anomalies not immediately visible must be reported by e-mail to info@pasticceriacalciano.com or 0835 723550.
Certainly: Pasticceria Calciano.it accepts orders with worldwide delivery. However, we reserve the right to examine each case individually, depending on the regulations of the nation to which the products are destined.
Under special circumstances, Pasticceria Calciano.it may not be able to ensure the availability of all products.Therefore, if you would like to order products that are out of stock or running low, please send an email to info@pasticceriacalciano.com the company will take care of the request and check product availability.
The courier makes the first delivery without prior notice.If the customer is absent, the courier will retry delivery in the next two business days. If the absence continues, the home delivery will be canceled and the products will remain available at the courier’s location for 5 days.
There is no minimum spend to order.Over 180.00 euros, shipping is free.After placing your order, you are sent a summary email with all the references and useful data. You can check the status of your order by logging in to the site with the username and password you chose when you first registered.